Heybej's Terms & Conditions — Fully in Bangla

These Terms and Conditions ("Terms") constitute a legal agreement between heybej.ws ("heybej", "we", "us") and each user of this platform ("you", "member"). heybej is an internationally licensed online betting and gaming platform serving users in Bangladesh and other countries.

These Terms and Conditions apply to all services, products, promotions, and activities on Heybej. They come into effect automatically when you visit the website, download the app, create an account, or participate in any betting activity.

Heybej reserves the right to modify, add to, or revoke these Terms and Conditions at any time. Members will be notified of any changes via email or on-site notification. Continued use of the platform after any such changes constitutes acceptance of the updated terms.

Eligibility to Register

To open an account on Heybej, you must meet the following requirements:

• You must be at least 18 years old. Registration is strictly prohibited for anyone under this age.
• You must not reside in a country where online betting is prohibited by law.
• You have not been previously banned from or had an account terminated on Heybej.
• All information you provide is true, accurate, and up to date.

Single Account Policy

Each person is allowed only one account on Heybej. Creating multiple accounts under the same name, on the same device, or from the same IP address is strictly prohibited. Any violation of this rule will result in all associated accounts being closed, and balances may be forfeited.

KYC Verification Process

Heybej conducts KYC (Know Your Customer) verification as part of its security and anti-fraud policy. The following documents may be required for verification:

• Copy of National ID (NID) or Passport
• Recent bank statement or utility bill (as proof of address)
• Proof of payment method verification (where applicable)

Large withdrawals and certain premium features may be restricted until KYC verification is complete.

Heybej supports the most popular payment methods in Bangladesh, so you can deposit quickly and with ease.

Supported Payment Methods

• Mobile Banking: bKash, Nagad, Rocket
• Internet Banking: Approved Bangladeshi Banks
• Cryptocurrency: USDT, BTC (coming soon)

Deposit Limits & Rules

• Minimum deposit: ৳200 (two hundred BDT)
• Maximum deposit: varies by account level and verification status
• Deposits are usually credited to your account instantly
• For any failed or delayed deposits, please contact support within 24 hours

Heybej does not charge any deposit fees. However, your payment provider (such as bKash or Nagad) may apply their own transaction fees, which are entirely your responsibility.

Heybej is committed to fast and secure withdrawals for all members. Withdrawals are typically processed within 5 to 15 minutes.

Withdrawal Conditions

• Minimum Withdrawal: ৳500 (five hundred BDT)
• Withdrawals will only be made to the same payment method used for the deposit
• Withdrawals above ৳10,000 will be restricted until KYC verification is completed
• Wagering must be completed before withdrawing any bonus winnings

Withdrawal Processing Time

• BKash / Nagad / Rocket: 5–15 minutes (typically)
• Bank Transfer: 1–3 business days
• Large amounts (৳50,000+): Additional verification may be required

Heybej regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions. Please read the relevant terms carefully before accepting any bonus.

General Bonus Terms

• The welcome bonus is available to new members only and can be claimed once on your first deposit
• Wagering requirements must be completed within 30 days of receiving the bonus
• If wagering requirements are not met, the bonus and any winnings derived from it will be forfeited
• Each bonus may have a minimum odds requirement (typically 1.5 or higher)
• Multiple bonuses cannot be active at the same time

Free Bet Terms

• For free bet winnings, only the profit is credited to your account — the original stake is not included
• Free bets cannot be converted to cash
• Free bets are typically valid for 7 days

The following rules must be observed when placing bets on Heybej. These Terms and Conditions apply to all Sports Betting, live betting, and casino games.

Bet Acceptance & Rejection

• Heybej reserves the right to accept or refuse any bet
• Bets placed on incorrect odds due to a technical error may be voided
• Once a bet is confirmed, it generally cannot be changed or cancelled

Result Determination

• Bet outcomes are determined based on results announced by internationally recognized sports authorities
• If a match is cancelled or postponed, the bet will be voided and the stake refunded
• If disconnected during live betting, your last confirmed bet will remain valid

Maximum Win Limit

A maximum win limit applies to each betting market. This limit varies by sport and game. If winnings exceed the limit, only the capped amount will be paid out.

Heybej is firmly committed to maintaining a fair and honest platform. The activities listed below are strictly prohibited and may result in account termination and legal action.

• Creating multiple accounts to claim bonuses or other benefits
• Placing bets using software, bots, or automation tools
• Exploiting technical glitches or bugs in the system
• Attempting unauthorized access to another member's account
• Money laundering or transactions involving illegal funds
• Match fixing or betting based on insider information
• Fraudulent or deceptive conduct toward heybej staff

Heybej takes the protection of your personal data very seriously. We never sell or share your information with third parties, except where required by law or for security verification purposes.

Purpose of Data Collection

• Account Verification & Security
• Payment Processing & Fraud Prevention
• Legal & Regulatory Compliance
• Providing personalized services and promotions

For more information, visit our Privacy Policy Read the page.

Heybej believes betting is a form of entertainment — not a source of income. We encourage members to develop healthy betting habits and are here to support them when needed.

Our Responsible Gambling Tools

• Deposit Limits: Set your own daily, weekly, or monthly limits
• Betting Limits: Set a maximum stake limit per bet
• Cooling-Off Period: Take a break ranging from 24 hours to 30 days
• Self-Exclusion: Close your account for 6 months or permanently
• Reality Check: Receive periodic reminders about your playing time and spending

Either party — Heybej or the member — may close the account. However, Heybej reserves the right to suspend or close an account without prior notice under certain circumstances.

Grounds for Account Closure by Heybej

• Breach of these Terms and Conditions
• If evidence of fraud or dishonest activity is found
• Providing false information during KYC verification
• Accounts inactive for an extended period (over 12 months)
• By order of a court or regulatory authority

Account Closure by Member

You can request account closure at any time by contacting our support team. Any remaining balance at the time of closure can be withdrawn in accordance with our policies.

Heybej is committed to resolving all member complaints promptly and fairly. Please follow the steps below to raise a dispute.

Complaints Process

• Step 1: First, submit your complaint via our live chat or email
• Step 2: We will provide an initial response within 72 hours
• Step 3: If unresolved, a full investigation will be completed within 7 business days
• Step 4: If still unsatisfied, you have the option to escalate to an independent mediation authority

Heybej reserves the right to amend these Terms and Conditions, in part or in full, at any time. For significant changes, we will provide at least 7 days' notice before they take effect.

• Updated terms take effect as soon as they are published on the site
• You may close your account if you do not agree to the updated terms
• Continuing to use the platform after any changes will be considered acceptance of the updated terms
• If any part of these Terms is found to be invalid, the remaining provisions will continue in full force and effect

Contact us for any questions regarding these Terms and Conditions: support@heybej.ws