Betting is about more than the thrill — it comes with responsibility too. Heybej wants you to enjoy yourself, but never lose control. Our responsible gambling tools and guidelines are here to keep you safe.
We're always ready to help keep your betting experience safe and in control.
On heybej, you can set a deposit limit on a daily, weekly, or monthly basis. You decide how much you'll deposit — any amount beyond that limit simply won't go through.
Set a session time limit to avoid falling into a pattern of non-stop play. Once the set time is up, you'll be logged out automatically.
You can take a break anywhere from 24 hours to 6 weeks. During this time, your account will be fully suspended — no betting will be possible.
Choose Self-Exclusion to keep yourself away from the platform long-term. You can close your account for anywhere from 6 months to permanently.
Once your losses reach a set amount, betting will automatically stop. You stay in control of your budget at all times.
If something feels off, reach out to our 24/7 support team right away. Our specialists are here for you — no judgment, no questions asked.
For many people, betting and online gaming are simply a fun form of entertainment — placing a bet on your favourite cricket team or enjoying the excitement of a Live Casino session is perfectly normal. The problem arises when that entertainment slowly becomes a habit and starts to affect other areas of your life.
For Heybej, responsible gambling means keeping betting strictly as entertainment — never viewing it as a source of income or a solution to problems. We want you to play, but always with full awareness and complete control.
Many first-time users on Bangladesh's online betting platforms are young people discovering this world for the first time. It's especially important for them to understand that there's no guaranteed way to win. Betting always carries risk — so only wager what you can afford to lose.
Before every betting session, ask yourself a few questions. First, how much can I afford to spend today? Second, how long will I play? Third, can I accept a loss without it affecting me mentally? If you don't have clear answers to these questions beforehand, it's better to skip betting for the day.
Never plan to use betting winnings to pay off debts. Chasing losses by placing bigger bets is one of the most dangerous habits you can develop. Use Heybej's Loss Limit and Deposit Limit features to make sure you never find yourself in that situation.
If you start hiding your betting from family or friends, it's a sign it's time to stop. Use Heybej's Self-Exclusion tool or speak directly with our support team.
Another key part of responsible gambling is avoiding betting while under the influence of alcohol or emotional stress. In those states, sound judgment is harder to maintain and the risk of serious losses is much higher.
If you notice any of these signs in yourself, seek help right away.
Log in to heybej and enable any of these tools directly from your Account Settings.
After logging in, click your profile icon in the top right corner and select "Settings" or "Responsible Gambling".
Set a Deposit Limit, Loss Limit, or Session Time Limit — daily, weekly, or monthly, whichever works best for you.
For a temporary break, choose a Cooling-Off period. You can set any duration from 24 hours up to 6 weeks.
For a longer break, choose Self-Exclusion. While it's active, you won't be able to access the platform.
If you feel like you can't manage on your own, reach out to our team via live chat. We're always here for you.
Ask yourself the questions below. If more than three of your answers are "yes," it's time to seek help.
Do you find yourself spending more on betting than you originally budgeted?
Do you feel irritable after a loss and immediately want to play again?
Do you feel restless or find it hard to stay focused on days when you're not betting?
Do you hide your betting activity from family or people close to you?
Are you planning to rely on betting as a source of income to cover your living expenses?
Is betting affecting your work, studies, or relationships?
Our team is here for you whenever you need us. Get in touch via live chat or email.
Heybej strictly prohibits betting by anyone under the age of 18. Accounts belonging to minors are closed immediately.
How each tool works and when to use it is detailed below.
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set. To increase a limit, you'll need to wait 24 hours — but you can lower it at any time, instantly.
Decide in advance how long you want to play. When your set time is up, you'll receive a warning and can choose to log out. This is especially useful for avoiding fatigue from long screen sessions.
If your losses exceed a set amount, betting for that day or week will automatically be suspended. This helps prevent the urge to chase losses with even bigger bets.
A popup will appear at regular intervals showing how long you've been playing and how much you've won or lost. This keeps you aware of where things stand in real time.
For a short break, you can lock your account for anywhere between 24 hours and 6 weeks. During this time, you won't be able to log in. Once the break period ends, your account will be reactivated automatically.
Close your account for anywhere from 6 months to permanently. If Self-Exclusion is active and you attempt to open a new account, the system will detect and block it. This is our most powerful protection tool.
Most of the questions on your mind are answered right here.